Frequently Asked Questions
Everything you need to know about your brighter smile.
How long does it take for my order to ship?
Orders are typically processed within 24 hours. Domestic shipping usually takes 2-5 business days, while international shipping can take 7-14 business days depending on your location.
Will Hismile products cause tooth sensitivity?
Our formula is specifically designed to be peroxide-free, meaning you can achieve professional whitening results without the pain or sensitivity often associated with traditional whitening strips.
What is your return policy?
We offer a 30-day money-back guarantee on all orders. If you are not satisfied with your results, please contact our support team to initiate a return or exchange.
Are your products safe for dental work?
Yes, our products are safe for use on veneers, caps, implants, and bridges. While they will not whiten artificial teeth beyond their original shade, they help maintain their cleanliness and brightness.
How often should I use the whitening kit?
For best results, we recommend an initial treatment of 10-30 minutes daily for 6 consecutive days. After your initial treatment, use as needed for maintenance or before special events.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, and interest-free installment options like Afterpay and Klarna.